Student Business Services
Student Business Services helps students navigate the UCSC eBill/ePay system. Students are responsible for monitoring their university account and paying bills by the due date, even if they rely on parents or financial aid to cover tuition costs.
Most types of aid are posted as credits to the UCSC billing account each quarter, including student loans, federal and state grants and scholarships administered by UCSC. However, work-study and outside scholarships are not reflected on the UCSC bill.
Students have direct access to their billing information through UCSC eBill/ePay on MyUCSC. This service is free and available to all registered UCSC students. Students should use UCSC eBill/ePay instead of personal banking “online bill payment” services to avoid delay and potential enrollment consequences.
UCSC eBill/ePay also provides students with the option to pay their statement balance online with either a bank account (eCheck/ACH), credit card or 529 Plan. For additional online payment options, including international payments, visit the UCSC eBill/ePay website. All payments are posted to the student account within 1-2 business days of the payment date. Any general payments made are applied to the oldest charges first, including housing fees. Students may also opt to sign up for the Automatic Debit Program. For more information, see the UCSC eBill/ePay FAQs.
A financial statement of account (often referred to as an invoice) is produced each month that there is activity on the student account and/or unpaid balance forward. The statement includes a breakdown of the charges by category, such as registration fees, housing, health insurance and health center fees, library charges, special class fees (posted during the third week of the quarter) and/or financial aid credits/adjustments. Invoices are viewable on UCSC eBill/ePay and MyUCSC within 1-2 days of the payment due date.
All UCSC students are required to make tuition and fee payments. If a student’s financial aid award exceeds the amount owed, a refund will be issued to the student. The timing of a student’s refund is dependent upon when the student signs up for direct deposit through their Student Financial Aid Office and whether the student has sufficient funds in their bank account to cover the refund amount. For more information, see the UCSC refund schedule and financial aid policies. Students who are unable to attend UCSC full-time because of family obligations, medical restrictions or employment commitments may be eligible to enroll in the UCSC Part-Time Program.
UCSC ePay FAQs
Students are encouraged to contact Student Business Services for help understanding their charges and figuring out the best way to pay. SBS provides a lot of helpful information on their website including tips for reading the bill, different payment methods, and a comprehensive list of fees that can be charged to your account.
Each quarter, registration fees must be paid in order to enroll in classes. These fees are set by the Regents of the University of California and include general campus and university fees as well as tuition. Registration fee deadlines are listed in the quarterly Schedule of Classes and on the Academic and Administrative Calendar.
If the amount of your accepted financial aid exceeds the balance due, then you will receive a refund for the difference beginning the first week of each quarter. This refund is processed automatically if you have signed up for Direct Deposit through MyUCSC. If you do not have a direct deposit account, then the credit will be mailed to you once it has been posted to your student account.
All payments should be made using a debit/credit card or bank account that belongs to the student and only the student. Any payments received from someone else (including parents) can result in a returned check charge to the student’s account and should be reported to SBS immediately.